Business Communication Channels Samples †MyAssignmenthelp.com

Question: Discuss about the Business Communication Channels. Answer: Identify some five communication channels that can be used for business communication. The communication channel is a kind of media by which a message could possibly be delivered and acquired (Darics, 2015). The following are some of the communication channels which are used in the business communication. Face to face This is among the richest channels of communication that can be employed within a business. Physical visibility, tone of speakers voice as well as the facial expressions assists the recipients of the message to be able to interpret that message as the speaker intended (Berger, 2015). Broadcast media TV, radio stations and loud speakers all falls under the group of the transmit media communication channel (Berger, 2015). These types of media ought to be employed whenever addressing the mass audience. Mobile communications The mobile channel of communication needs to be employed when a private or even a complex message has to be relayed to a person to a small group within the business (Burgoon, Guerrero Floyd, 2016). The usage of the mobile allows interaction exchange to occur and gives the recipient an added advantage benefits to interpret the tone of the speakers along with the message relayed. Written communication The written business communications are generally printed messages. Some of the written communication could possibly include the memos, e-mails, proposals, training manuals, letters in as well as operational policies. They might be printed or perhaps be displayed on the screen (Burgoon, Guerrero Floyd, 2016). Non-verbal communication The non-verbal communication includes body language and the nonverbal cues. Nonverbal communication in business is influenced mostly when participating in communication through videoconferencing and face to face meetings (Burgoon, Guerrero Floyd, 2016). It allows the parties to participate more fully when it comes to communication. The kind of messages the above channels are most suitable. Face to face: This channel is employed for the complex or even emotionally charged messages, because it provides room for interaction between the speaker and recipient to clarify any specific ambiguity. The speaker could examine whether or not the target audience have obtained the message as meant and they might ask or answer follow up queries. Broadcast media: The messages which are suitable for this channel are the one intended to address mass audience. For example, the business could seek to notify the customers of new products; they could advertise or perhaps do promotional messages via a broadcast channel. Additionally, the CEO might do a worldwide organization address by having a television feed broadcast across all of the global sites (Men, 2015). The messages are designed for mass audience. Mobile communication The channel is used to communicate messages that are private or even more complex messages which need to be relayed to an individual or even a team. There is usually interactive exchange which takes and this provides the recipient the added advantage to interpret the tone of the speaker along with the message relayed. Written communication This communication channel is suitable to communicate messages that do not require any interaction needs with the employees or a group (McQuail Windahl, 2015). For example, memos, manuals, letters as well as announcements are typically messages which work effectively using this channel. Non-verbal communication Nonverbal communication channel is useful in that messages that are emotional or relational are passed on. Justification why the message are suitable for their respective channels Emotion ally charged and complex are suitably passed through face-to-face channel since an individual are able to convey emotions through their tone, use of body language and facial express to foster better understanding of the message and avoid miscommunication (Darics, 2015). The channel adds human element to your message and it allows interaction to clear any mixed ambiguity. Mobile communication relays this kind of message as highlighted above because this channel gives one the opportunity of conveying the message, and it gives it the right tone and energy (McQuail Windahl, 2015). Additionally, with the channel the issues are resolved quickly, and connections are deepened as a result. Broadcast media is suitable for the above kind of message, since the messages are intended for mass audience and they need to be broadcast (Darics, 2015). This is the only media which allows such to be passed to wide number of individuals at the shortest time. Written communication is suitable is suitable to these kinds of messages in business when the superior do not want to interact with the junior workers (Darics, 2015). Moreover, these kinds of messages are not private and information wants to be passed to individuals within the premises. Nonverbal communication passes messages which are sensitive in nature and require the human interaction and support (Thomas Stephens, 2015). For example, the use of certain body language could relay simplicity, warmth and conveys sincerity and this element is crucial for effective communication. References Berger, A. A. (2015). Media and communication research methods: An introduction to qualitative and quantitative approaches. Sage Publications. Burgoon, J. K., Guerrero, L. K., Floyd, K. (2016). Nonverbal communication. Routledge Darics, E. (2015). Introduction: Business communication in the digital ageFresh perspectives. In Digital business discourse (pp. 1-16). Palgrave Macmillan, London. McQuail, D., Windahl, S. (2015). Communication models for the study of mass communications. Routledge. Men, L. R. (2015). The internal communication role of the chief executive officer: Communication channels, style, and effectiveness. Public Relations Review, 41(4), 461- 471. Thomas, G. F., Stephens, K. J. (2015). An introduction to strategic communication.